France
Our current target delivery window is approximately 2–3 business days after dispatch.
DELIVERY & SUPPORT
Shipping & returns
Clear delivery information before you order, plus straightforward support if you need help after purchase.
Europe
Our current target delivery window is approximately 3–6 business days after dispatch.
Order support
If you have a question about an order, contact us with your order number so we can help as quickly as possible.
DELIVERY INFORMATION
What to expect
Delivery times are estimates and can vary depending on destination, carrier operations, peak periods and circumstances outside our control.
When tracking is available, use the tracking information provided with your order to follow the shipment.
Please check your delivery details carefully before completing checkout.
RETURNS
Need to request a return?
Please contact us before sending any product back. We will confirm the return instructions and the address to use.
Return eligibility can depend on the condition of the item, the reason for return, applicable consumer law and the store policy in force at the time of purchase.
For damaged, incorrect or incomplete orders, contact us as soon as possible and include your order number and clear photos where relevant.
CONTACT SUPPORT